Procurement Systems Support Specialist

Overview

In this role you will support and optimise the procurement systems that power Farnell’s operations. You will work closely with Procurement, Finance and IT to keep systems running smoothly while enabling automation and AI-driven improvements. The role offers hands-on exposure to Esker, DocuSign CLM and future procurement tech within a collaborative, cross-functional environment. It’s an ideal fit for someone who enjoys solving problems and driving process improvements at scale.

Pay / Benefits

• competitive salary and comprehensive benefits package
• hybrid working model (3 days on-site)
• career development opportunities
• global organisation exposure

Responsibilities

• Provide day-to-day support for procurement systems and applications
• Assist users with system queries, troubleshooting and issue resolution
• Administer and maintain procurement technologies including Esker and DocuSign CLM
• Produce reports and management information to support procurement decisions
• Identify automation and AI opportunities to improve efficiency
• Support testing, implementation and rollout of new systems and enhancements
• Create training materials, guides and user documentation
• Deliver user training to maximise system usage
• Collaborate with Procurement, Finance, Accounts Payable and IT to improve processes and user experience
• Support compliance, governance and audit requirements related to procurement systems

Key requirements

• interest in technology, systems, data or process improvement
• strong analytical and problem-solving skills
• good Excel and Microsoft Office skills
• excellent attention to detail and organisational skills
• strong communication and stakeholder management
• willingness to learn new systems and ways of working
• ability to manage multiple tasks and priorities
• proactive mindset focused on continuous improvement

• communication
• problem-solving
• attention to detail
• Esker
• DocuSign CLM
• Excel

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