Observability & Platform Ops Lead

Company: McDonald's
Apply for the Observability & Platform Ops Lead
Location: London
Job Description:

McDonald’s is seeking a Supervisor, Service Management – Observability to support observability platforms across global and market stores. You will help ensure availability, reliability, and scalability of customer and store systems, influencing through others and driving innovative business changes.

The role sits in Global Technology Infrastructure & Operations (GTIO), focusing on dashboards, data sources, incident flow, and enablement best practices to reduce signal noise and improve

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Posted: October 21st, 2026