Senior 3rd-Line Engineer – M365/Azure | Hybrid MSP

McGregor Boyall is seeking an experienced 3rd Line Engineer specializing in M365 and MSP environments, with a hybrid role in Greater London. You will act as the senior escalation point for complex issues and lead major incident investigations across a diverse client base.

This position combines technical troubleshooting with proactive service improvement, customer engagement, and mentoring of junior engineers to optimise Microsoft cloud and infrastructure environments.

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