Genesys Cloud CX Consultant – Elevate Customer Journeys

Insight Global are seeking a Genesys Cloud Solutions Consultant for a leading global organisation in travel and hospitality. This role requires 3 days onsite in Weybridge, UK, on a 6-month contract basis, working as the bridge between business stakeholders and contact centre technology teams.

You will shape and optimise customer experience solutions in a large-scale Genesys Cloud CX environment, gathering requirements, conducting workshops, documenting designs, and delivering measurable outcomes

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