Senior MSP Service Delivery Lead

Apache Associates is looking for an organised, proactive Service Delivery Manager to lead Level 1 and Level 2 Support teams and Project Engineers. You will own day-to-day delivery of managed services and client projects, ensuring SLA adherence and clear communication to clients.

The role offers a hybrid working arrangement with a fantastic team, opportunities to improve service quality, and a path to grow with the business. A strong MSP background and ITIL knowledge are valued.

#J-18808-Ljbffr…