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Band 8a – Neighbourhood Delivery Manager, Strategy
Band 8a
Main area Strategy Grade Band 8a Contract Permanent Hours
- Full time
- Flexible working
37.5 hours per week Job ref 360-E-11748-A
Department name West Herts – General Staffing Site Cross Site Town Watford Salary £59,798 – £67,020 pa inc. HCA Salary period Yearly Closing 28/10/2026 23:59
Job overview
We are seeking two highly motivated Neighbourhood Delivery Managers to join the South and West Hertfordshire Health and Care Partnership (HCP) at an exciting time of transformation.
These are exceptional opportunities for experienced programme and transformation professionals who are passionate about improving health outcomes, reducing inequalities, and delivering better joined-up care for local communities.
Working across a partnership of NHS organisations, local authorities, primary care, the voluntary sector and community partners, you will play a pivotal role in turning neighbourhood ambitions into tangible improvements for residents.
Main duties of the job
This is a role for someone who thrives in partnership environments, can influence without direct authority, and enjoys bringing people together around a shared vision for better health and care. In this role, you will:
Lead and coordinate the delivery of neighbourhood transformation priorities across South and West Hertfordshire.
Support the implementation of programmes and projects that improve health and care outcomes for local residents.
Work collaboratively with NHS organisations, local authorities, primary care, voluntary sector partners and community groups to deliver integrated services.
Translate strategic ambitions into practical delivery plans and measurable outcomes.
Monitor progress, manage risks, and ensure benefits from transformation programmes are realised.
Support neighbourhood leadership teams in driving innovation, service improvement and new models of care.
Facilitate effective communication and engagement across a wide range of stakeholders.
Contribute to Health and Care Partnership-wide transformation programmes across planned and unplanned care services .
Working for our organisation
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick “Member of the Armed Forces Community” on the application form.
Detailed job description and main responsibilities
As a Neighbourhood Delivery Manager, you will lead and support the delivery of transformation priorities across neighbourhoods and the wider Health and Care Partnership. You will work closely with Deputy Directors for Neighbourhoods, Clinical Leads, Deputy Directors of Transformation and a wide range of stakeholders to coordinate programmes, manage projects and ensure measurable improvements are achieved. You will be:
Leading and coordinating transformation projects and service improvement initiatives across neighbourhoods and the wider Health & Care Partnership.
Translating strategic priorities into practical delivery plans, ensuring programmes are delivered on time, within scope and achieve intended outcomes.
Providing programme and project management expertise, including governance, risk management, performance monitoring and benefits realisation.
Developing strong relationships with health, social care, local authority, primary care, voluntary sector and community partners to support collaborative delivery.
Supporting neighbourhood leadership teams and transformation leads to identify opportunities for innovation, service redesign and improved health outcomes.
Using data, insight and population health intelligence to inform decision-making, track progress and demonstrate impact.
Facilitating stakeholder engagement, managing competing priorities and influencing across organisational boundaries to achieve shared objectives.
Promoting continuous improvement and building programme management capability across neighbourhoods and partner organisations.
Excellent communication, influencing and negotiation skills.
Strong analytical and problem-solving abilities with experience using data to support decision-making.
We’re looking for someone who is an ambitious and collaborative leader who can work across organisational boundaries and successfully deliver change in complex systems. You will have:
A passion for improving outcomes and tackling health inequalities.
Significant experience supporting complex transformation and redesign programmes.
Strong stakeholder management and partnership-working skills.
Knowledge of NHS policy, health and care system structures and governance.
Education and qualifications
- Formal leadership or management qualification.
Knowledge
- In-depth knowledge of NHS policy and relevant national literature/guidance.
- Understands health and social care organisational structures and governance arrangements.
- Knowledge of neighbourhood health
- Understanding of health inequalities and approaches to reducing unwarranted variation.
- Understands change management approaches and project management tools.
- Understanding of population health.
- Knowledge of local government policy and practice in social care and public health.
- Knowledge of VCSFE sector.
- Knowledge of local service provision.
Experience
- Experience of stakeholder management and partnership working across multiple statutory and non-statutory organisations
- Proven track record of supporting large, complex redesign and transformation programmes
- Experience of supporting the management of budgets and ensuring value for money
- Experience of staff line management and development.
- Competent at matrix working across multiple organisations to achieve results.
- Experience of working with VCFSE sector partners in co‑designing services.
- Experience of joint working with local authorities.
- Experience of working within a provider organisation.
West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire.
As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year.
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