IT Service Delivery & Improvement Lead (Hybrid)

Company: South Yorkshire Mayoral Combined Authority
Apply for the IT Service Delivery & Improvement Lead (Hybrid)
Location: Sheffield
Job Description:

South Yorkshire Mayoral Combined Authority is recruiting a Service Delivery & Improvement Manager to lead the Live Operations service, drive ITIL-aligned practices and improve the reliability of digital services. The role focuses on data-informed improvement, incident leadership and value delivery for the organisation.

You will manage teams across service delivery and digital service improvement, balancing priorities and embedding best practices while operating in a hybrid model at the Sheffield

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Posted: October 21st, 2026