Customer Insights Lead – 12-Month Contract (Hybrid)

Company: Jet2.Com And Jet2Holidays
Apply for the Customer Insights Lead – 12-Month Contract (Hybrid)
Location: West Yorkshire
Job Description:

Jet2.Com And Jet2Holidays is seeking a Customer Insights Lead for the Customer Panel, reporting to the Customer Insights Manager. The role drives research with a panel of around 20,000 customers, delivering actionable insights to senior management and steering decisions based on consumer needs.

A 12-month fixed-term contract covers maternity leave, with hybrid working (office 2 days/week) and access to a profit share and flight discounts.

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Posted: October 21st, 2026