Shipping Manager

SHIPPING MANAGER | INTERNATIONAL FASHION & LIFESTYLE BUSINESS

Are you an experienced Shipping Manager who knows international freight inside out and enjoys being close to the detail?

We’re recruiting for a growing international fashion and lifestyle business looking for someone to take ownership of its day-to-day shipping operation and team.

What you’ll be doing:

• Managing FCL, LCL and Air Freight shipments
• Leading and developing the Shipping team
• Controlling bookings, ETDs/ETAs, customs clearance, ASN, deliveries and GRNs
• Managing freight forwarders, customs brokers, suppliers and 3PL partners
• Resolving delays, customs issues, shortages, damages and documentation discrepancies
• Reviewing freight costs, quotations and additional charges
• Monitoring shipping KPIs and identifying recurring issues
• Improving shipping processes, controls and reporting
• Working closely with Operations, Finance, Customer Service and other internal teams

What we’re looking for:

• Strong international shipping / import experience
• Excellent knowledge of FCL, LCL and Air Freight
• Solid understanding of customs, HS codes, Incoterms and country of origin
• Experience dealing with freight forwarders, customs brokers and 3PLs
• Previous team management or supervisory experience
• ERP experience
• Strong practical Excel and data skills
• You’ll need to be someone who can take ownership, make decisions and get things moving – not wait for someone else to solve the problem.

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