Residential Customer Experience Manager

Company: TSR Recruitment Limited
Apply for the Residential Customer Experience Manager
Location: Osmotherley
Job Description:

TSR Recruitment Limited is seeking an experienced Customer Service Manager for a prominent housebuilder in the UK. You will lead the regional customer care operation, directing a team of customer service professionals and maintenance technicians to deliver a professional, responsive and high-quality service after completion.

You will manage complaints, defects and post-completion issues, work closely with construction teams to improve build quality, and ensure compliance with health and safety

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Posted: October 21st, 2026