Maintenance Co Ordinator

MAINTENANCE ADMINISTRATOR

Unico are delighted to be partnering with an established maintenance and facilities organisation who due to business needs are looking for a Maintenance Administrator to support their clients

Key Responsibilities:

• Organise and maintain Contract Managers/Engineers diaries for site visits, office time, and site inspections.
• Authorise works efficiently, ensuring continuity of trades and meeting SLAs.
• Provide exceptional customer service and communicate regularly with clients
• Manage trades’ schedules and ensure trades are fully booked
• Communicate with trades daily and ensure safety and timeliness of site arrivals and departures.
• Maintain up-to-date records and notes on inhouse database
• Ensure that all correspondence, documents, and multimedia (photos, videos, etc.) are uploaded and properly documented.
• Adhere to GDPR regulations when handling personal data,

Skills and Qualifications:

• Strong organisational and communication skills.
• Ideally to have experience of working with claims or insurance administration
• Excellent customer service attitude.
• Ability to manage multiple tasks and priorities efficiently.
• Proficient in using inhouse client portals.
• Knowledge of GDPR compliance and data protection best practices.

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