Lead Service Designer: Shape AI-Ready Services

Company: Capgemini
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Job Description:

Capgemini seeks a Lead Service Designer to shape end-to-end, human-centered, AI-ready services within the DCX practice. You will guide strategy, research, prototyping, and delivery, mentoring designers and collaborating with senior stakeholders to scale transformation across accounts.

You will lead engagements, define service blueprints, journeys and propositions, and help mature design capability while aligning with business goals and client needs across the UK.

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Posted: October 21st, 2026