D2C CRM & Merchandising Manager: Growth & Personalisation

Company: L'Oréal
Apply for the D2C CRM & Merchandising Manager: Growth & Personalisation
Location: London
Job Description:

Color Wow, part of L’Oréal’s Professional Products Division, is seeking a commercially minded D2C CRM & Merchandising Manager to own CRM, retention and onsite merchandising for our Color Wow storefront. You will design seamless journeys that convert, retain and grow customer value across email, SMS and onsite experiences.

You will manage the CRM calendar, seasonal campaigns, product launches and automated journeys, turning consumer insight and trading opportunities into personalised, premium

#J-18808-Ljbffr…

Posted: October 21st, 2026