Senior Engineering Operations Lead – AI-Driven Support

TRG Screen is seeking an experienced Engineering Ops Lead to own L3 production support across six products. You will lead a centralized function, use data-informed insights, and apply AI tooling to move from reactive to proactive support while guiding a small team.

The role reports to Engineering Leadership and requires a strong engineering background, cross-functional collaboration, and the ability to balance urgent incidents with long-term process improvements.

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