Company: BT Group
Location: London
Job Description:
BT Group in the UK is seeking a talented Genesys CX Consultant to design, implement and optimize contact centre solutions across CCaaS, AI and analytics. You will translate business requirements into technology solutions and work with stakeholders to drive transformation from discovery to delivery, delivering measurable improvements in CSAT and PSAT.
This role operates in a hybrid model with 3 days in the office and 2 days working from home, offering market-leading benefits and a clear path to
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Posted: October 21st, 2026