Global Customer Success Leader Remote & Flexible

SmartestEnergy is seeking an inspiring and commercially minded Customer Success Manager to lead the Industrial & Commercial (I&C) Customer Success teams across Customer Service, Billing and Change of Tenancy (COT). Reporting to the Head of Customer Success, you will drive performance and shape the end-to-end customer journey.

You will build high-performing teams, champion cost-to-serve initiatives, and foster compliant, reliable service for high-value clients while collaborating with Sales, IT

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