IT Service Transformation Lead

Company: Chartered Insurance Institute Group
Apply for the IT Service Transformation Lead
Location: London
Job Description:

Chartered Insurance Institute in London is seeking a Project Lead – IT Service Improvement to drive a portfolio of IT service enhancements aligned with the Business Solutions strategy. You will lead cross‑functional delivery, partner with stakeholders, and translate strategy into measurable outcomes.

Hybrid role with emphasis on ITIL 4, ITSM, IT disaster recovery and cybersecurity improvements; experience delivering large transformation programmes in regulated environments is valued.

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Posted: October 21st, 2026