Company: Ministry of Justice
Location: Barnsley
Job Description:
The Ministry of Justice invites applications for a Head of Complaints role within the National Probation Service. The post leads cluster operations, drives quality and performance, and represents the NPS in local partnerships. The role requires significant middle-management experience and strong governance skills.
The successful candidate will oversee complaint resolution, training needs analysis, and staff development within the cluster, with hybrid working and civil service responsibilities.
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Posted: October 21st, 2026