Head of Technical Support Engineering

DeepL, a global AI translation leader, is seeking a Senior Manager, Technical Support Engineering to shape and scale a new technical support function. You will lead a team across regions, partner with Engineering, Product and GTM, and set excellence standards for customer outcomes.

You’ll grow experts, modernize support models with automation and AI, and turn support insights into product improvements. The role demands strategic thinking and strong people leadership in a fast-moving SaaS

#J-18808-Ljbffr…