AI-Powered Enterprise CS Leader (Renewals & Growth)

Juicebox is hiring for a senior Customer Success leader to own a portfolio of enterprise customers from onboarding through renewal and expansion. You will drive adoption of AI-native workflows and guide change management to help customers reach value quickly.

You will manage complex stakeholder relationships, lead commercial conversations, and identify expansion opportunities across product offerings. This role reports to a VP of CS and sits at the intersection of commercial ownership and AI

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