Head of Customer Data Science & AI – AI Strategy Leader

Company: TUI Group
Apply for the Head of Customer Data Science & AI – AI Strategy Leader
Location: Luton
Job Description:

TUI Group, a leading travel and experiences company, seeks a Head of Customer Data Science & AI to shape the strategic direction of analytics across Marketing, Sales & Customers. You will drive AI initiatives, build business cases and deploy scalable ML solutions that boost customer engagement and operational performance.

You will lead a global team, collaborate with senior leaders, and advance responsible AI governance while exploring generative AI and new capabilities for customer benefit.

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Posted: October 21st, 2026