Tech Operational Resilience Lead: Scale BAU & Incident Learning

HSBC Group in the United Kingdom, Sheffield, is seeking a senior Head of Operational Resilience in Technology to define and embed a durable BAU operating model across the function. You will mature processes, artefacts and tooling for scalable impact, while strengthening incident learning and improving cross-team integration.

The role requires leading a ~30-person global team, managing vendors, and aligning with risk and regulatory expectations across multiple markets.

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