Head of AI-Driven Customer Experience

Lovable is hiring a Head of Customer Experience to own the full spectrum of how customers succeed with Lovable, from their first interaction to enterprise adoption. This in-office role will build an agentic-first CX function at the intersection of Product, Engineering, and GTM, leveraging AI agents to scale without headcount growth.

You will lead across ticketed and async support, incident response, onboarding, and enterprise CX, shaping feedback loops to influence product direction and

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