Tour Guide
As a Tayto Tour Guide you will guide visitors through our fully operational factory. Walk with them as you follow the spuds journey down the production line, through the flavouring station and to the packing line, ensuring every visitor has a memorable visit, taking in the sights, sounds and tastes of our iconic crisps journey.
LOCATION: Tayto Castle, Tandragee
JOB DESCRIPTION:
As a Tayto Tour Guide you will welcome visitors to Tayto, before leading them on guided, informative tour of the Tayto factory.
On a typical day, you will:
Greet and Welcome visitors to Tayto.
Deliver an excellent visitor experience as you guide visitors around the Tayto Factory.
Carry out the role of our Brand Ambassador Mr Tayto.
Play a key part in ensuring Tayto Tours offers a first class visitor experience.
What will we need from you?
Delivery of an excellent visitor experience.
Enjoy working with young people and/or community groups.
Passion to develop your knowledge of the Tayto brand.
Self-motivated and willing to learn new skills and knowledge.
Duties and Responsibilities
Conducting Tours of approx. 1.5 hours in length.
Greet and welcome Tour Groups upon their arrival at Tayto.
Deal skilfully with a diversity of visitors under a variety of circumstances.
Conduct educational tours for school children.
Perform any clerical duties associated with the role.
Perform any housekeeping duties associated with the role.
Ensure the group’s safety at all times on-site, full training will be given on fire evacuation and first aid policy.
Perform the duties of Mr Tayto.
Maintain the gift shop including taking payment, cash handling and stock maintenance.
Ensure all visitors adhere to Taytos Health and Safety Policies, ensuring all visitors wear the required PPE.
May be called upon to conduct occasional Tours of Tayto and facilities (behind the scenes) for VIP and special visiting groups.
Perform the duties of Mr Tayto and/or product sampling at events and exhibitions throughout NI on an ad hoc basis during weekends and occasional evenings.
Occasional driving of company van to and from events/exhibitions.
Your Key Attributes
Enjoy interacting and meeting people.
Personable, reliable and professional with good oral communication skills.
A desire to learn and impart the Tayto story and process.
Able to work independently.
The ability to remember information.
Full clean driving licence.
Desirable
Experience in tour guiding.
Background working at a visitor attraction.
Previous experience presenting to large audiences, including school groups and children.
HOURS
27 hours per week
Monday – Friday
WHJS1_NI
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