Our established Kirkcaldy based client, require an Inside Sales Adviser to join their Sales and Customer Service team.
Reporting into the Inside Sales Manager, your role will be to show a high level of selling competency and organisational skills working within a team environment providing a professional sales experience to prospects and customers. You will ensure the best possible representation of the company, its services, and values at all times.
Key duties
- Being responsible for completing bronze quote follow ups, below £2000 in revenue.
- Adapt customer quotations if required, ensuring profitability is maximised by up-selling and cross-selling, with a keen focus on product mix.
- Being accountable for sales activity.
- Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to F2F and internal sales team members.
- Ensure all quotations are followed up in a timely manner to maximise sales opportunity.
- Processing sales orders quickly and accurately, working in line with company procedures.
- Keeping the data on the CRM accurate, updating number of machines and customer categories.
Key skills and experience
- Dynamic, motivated and hungry for sales success
- Proven sales experience – either telephone based or field based
- Track record of over-achieving targets
- Strong phone selling skills and active listening
- Ability to upsell and cross sell relevant items to increase margin
- Familiarity with CRM systems and practices
- Building effective working relationships with internal and external customers
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to influence
- Strong attention to detail
- Skilled in negotiation
Compensation and benefits
In return you will receive basic salary of up to £35,000pa plus bonuses (OTE £40k) + excellent benefits package. This hours for the role are Monday to Friday and fully office based.
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