Welcome & Guest Services Manager

The National Trust at Lanhydrock is seeking a Welcome Manager to lead our welcome and service team, ensuring smooth daily operations in admission areas and the house. You will inspire staff and volunteers to deliver the highest standards of service and support fundraising in our second-hand bookshop and property shop.

You will report to the Visitor Operations Manager and manage cash handling, emergencies, enquiries and visitor queries, while guiding a friendly, inclusive visitor experience

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