First-Line Quality & Compliance Lead

Brown & Brown Insurance in Chesterfield is seeking a 1st Line Quality & Compliance Officer to drive the development and continuous improvement of internal controls for regulatory and conduct risk. You will operate as the first line of defence, reporting to the Regional Operations & Compliance Manager and ensuring fair customer outcomes.

The role involves conducting file audits, supporting training, managing DSARs, handling complaints, and analysing trends to prevent breaches.

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