Customer Service Advisor – 34-Hour Hybrid Role

Swale Borough Council is recruiting a full-time Customer Service Advisor to be the first point of contact for residents. You will handle high volumes of enquiries mainly by telephone, with email and face-to-face support at the Sheppey and Sittingbourne reception areas.

The role requires GCSE English & Maths, contact centre experience, and excellent typing and IT skills. We offer a 34-hour week, permanent contract, and a comprehensive benefits package.

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