999 Call Handler — Rapid, Care-Focused Communicator

The Welsh Ambulance Service NHS Trust is seeking a 999 Call Handler for the Clinical Contact Centre. You will input details rapidly and accurately into a computer system and communicate effectively with callers and health care professionals.

The role involves a variable shift pattern including out-of-hours work, bank holidays and weekends. Welsh language skills are desirable; Welsh or English speakers are welcome to apply.

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