24/7 EOC Duty Officer — Operations Lead

South Western Ambulance Service NHS Foundation Trust is seeking an EOC Duty Officer in Bristol to lead day-to-day operations within the Emergency Operations Centres, ensuring high quality and timely delivery.

The role reports to the Deputy Head of Emergency Operations Centres and involves managing the Dispatch and EMD teams, KPI performance, and escalation of issues. Internal candidates require line-manager approval.

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