Lux Reservations Manager — Lead Guest Experience & Revenue

Firmdale Hotels is seeking a Reservations Manager for Haymarket Hotel in London. You will oversee the reservations team, ensure seamless guest inquiries, and drive revenue through accurate forecasting and strong supplier relationships.

Reporting to the Deputy and General Manager, you will lead a high-performing front office operation, maintain service excellence, and mentor staff to sustain the hotel’s award-winning hospitality standards.

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