Emergency Dispatch Quality Coach & Mentor

Company: SWAST
Apply for the Emergency Dispatch Quality Coach & Mentor
Location: Exeter
Job Description:

South Western Ambulance Service NHS Foundation Trust is seeking an Emergency Dispatch Quality Specialist (Internal) to join the EMD Quality team on secondment. The role focuses on thorough case reviews of emergency and urgent calls, using IAED standards, with feedback to EMDs and quarterly Quality sessions.

Successful candidates will collaborate with EMD Leads and the wider EMDQ team, providing coaching and sustaining high compliance.

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Posted: October 21st, 2026