Restoration Surveyor

Overview

In this role you contribute to restoration projects for water, flood, or fire damage, supporting both commercial and domestic properties. You will work within a restoration network to determine the best claims solutions and manage the drying process, adapting to change and driving outcomes under pressure. You’ll earn trust from policyholders and contractors while collaborating across teams to deliver robust time, cost, and quality control. This role offers development through Sedgwick University and a clear path to advanced restoration surveying expertise.

Pay / Benefits

• SIPP pension
• 25 days holiday + bank holidays
• fully funded company vehicle or cash in lieu
• flexible working from office or home
• private healthcare plan
• life assurance

Responsibilities

• perform technical reporting and defects diagnosis for restoration projects
• manage the drying process for damaged properties
• collaborate with the restoration network to determine best claims solutions
• plan and control projects to meet time, cost, and quality targets
• work alone or in a team depending on project needs
• demonstrate composure and effective communication while handling policyholders and contractors
• prioritise workload and make decisions under pressure

Key requirements

• Full UK driving licence
• BDMA/Dewpoint accreditation preferred
• knowledge of restoration principles or repair of water/fire damaged properties desirable
• extensive knowledge of building construction and relevant legislation preferred
• ability to plan projects and control time, cost, and quality
• team collaboration and change-driven mindset

• composure under pressure
• excellent communication
• empathy
• restoration knowledge (water/flood/fire damage)
• project planning and delivery
• building construction knowledge

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