People Operations Adviser

Company: Staffordshire and Stoke on Trent Council
Apply for the People Operations Adviser
Location: Stafford
Job Description:

Overview

In this role you support managers across the County Council with complex employee relations, change management, and organisational development. You work closely with a People Business Partner and a team of advisers to deliver an excellent HR service. You interpret employment law, shape policies, and help drive change initiatives across a large public organisation. This is a hybrid, full-time role with potential flexible arrangements, offering opportunities to influence People Services improvements.

Pay / Benefits

  • hybrid working
  • flexible working/part-time opportunities

Responsibilities

  • Adopt triage approach to employment relations issues to resolve them early
  • Provide advice and challenge on complex Employment Relations activities
  • Interpret and assess current and future case law to update policies and procedures
  • Support change management activities across the organisation
  • Develop strong relationships with stakeholders and cross-team colleagues
  • Collaborate with People Services and wider organisation to share knowledge and ensure excellent service delivery

Key requirements

  • Experience of working in HR within a large, complex organisation
  • Experience advising managers on complex employee relations issues
  • Experience delivering and supporting change management projects (including TUPE, redundancy, workforce design, organisational development)
  • Ability to influence, negotiate and handle confidential/sensitive issues
  • CIPD qualification or equivalent experience/qualification
  • Influencing and negotiation skills
  • Strong stakeholder management
  • Effective communication and relationship-building
  • Employment Relations expertise
  • Change management
  • Policy and procedure development

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Posted: October 21st, 2026