Project Manager

Overview

As a Project Manager in Marketing, you lead multi-channel campaigns from planning to delivery, ensuring timelines, budgets, and KPIs are met. You collaborate across teams and agencies to drive seamless execution and support customer-facing functions. You manage diverse initiatives—from store openings to omni-channel programs—balancing strategic objectives with operational delivery. You join a global, sustainability-minded brand and help shape customer journeys and commercial impact.

Pay / Benefits

• staff discount across H&M Group brands
• H&M Incentive Program – HIP
• flexible remote work policy (one day per week)
• extensive development opportunities
• global career possibilities

Responsibilities

• Coordinate cross-functional teams to achieve shared outcomes and ensure a smooth customer journey
• Lead and deliver marketing projects, meeting goals, deliverables, and timelines
• Plan, execute, monitor projects, set objectives and budgets, ensure milestones
• Manage projects such as store openings/closures, omni-channel initiatives, global tests
• Validate briefs and scopes ensuring alignment with strategic objectives
• Set/monitor/report KPIs to show impact on customer value and commercial results
• Oversee budgets, review invoices, ensure financial accountability
• Collaborate with global CRM & Loyalty to align with guidelines
• Be POC for Customer Service and Store teams for day-to-day ops
• Source/manage external creative partners/agencies when required
• Secure executional support for local loyalty programs with Commercial and Owned Media Lead
• Manage contracts and processes with agencies to ensure high-quality delivery
• Coordinate with external vendors and internal partners for seamless touchpoint execution

Key requirements

• Extensive experience or a degree in Communication, Marketing, or related fields
• Proven ability to manage multiple projects in digital and traditional channels
• Strong leadership and stakeholder management skills
• Analytical and results-driven with KPI-tracking experience
• Proficient in MS Office (Outlook, Excel, PowerPoint)
• Experience in project management within marketing or communications
• Experience in managing agencies and creative talent

• leadership
• stakeholder management
• analytical mindset
• MS Office (Outlook, Excel, PowerPoint)
• project management in marketing/communications
• agency management

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