Overview
In this role you will transform AI potential into real outcomes by building and embedding production-grade automations within cross-functional teams. You’ll deploy practical AI tools, train users, and measure impact through weekly active users and tangible improvements. The position focuses on shipping usable automations over strategy, with a hands-on, end-to-end ownership mindset. You’ll contribute to Capital on Tap’s AI playbook and help scale AI-enabled workflows across the organization.
Pay / Benefits
- Private healthcare including dental and opticians (Vitality)
- Worldwide travel insurance (Vitality)
- Sabbatical program
- Salary sacrifice pension scheme
- 28 days holiday plus bank holidays
- Learning and wellbeing budget
Responsibilities
- Analyze where AI can move the needle and map end-to-end team processes
- Build a production-grade stack for agentic workflows, integrating LLMs, internal APIs, MCPs, and plugins
- Train users and create readable documentation; coach AI champions in teams
- Roll out automations, measure weekly active users, and iterate to embed AI into daily work
- Maintain Capital on Tap’s AI playbook; document repeatable patterns and templates
- Partner with senior stakeholders to define goals and success criteria for AI initiatives
Key requirements
- Experience deploying AI tools in real business contexts (not just sandbox)
- Hands-on experience with Claude, Cursor, n8n, Zapier or similar
- Technical fluency across low-code/no-code tools, APIs, MCPs, integrations; SQL and BI tooling familiarity
- 2-5 years in product operations, operations, strategy, technical programme management, or related roles
- Strong communication skills; ability to run workshops, write useful documentation, and translate jargon
- Comfort with ambiguity; fast prioritization and delivering a working v1 quickly
- High ownership and proactive task execution
- strong communicator
- comfortable with ambiguity
- high ownership
- Claude
- Cursor
- n8n
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