Manager, Global SME Credit Product Management

Overview

In this role you’ll lead the development of Mastercard’s global entry-level SME credit proposition, partnering with regional teams to accelerate credit issuance for small businesses. You’ll drive creation and adoption of a new global SME credit program, shaping strategy, requirements, operating model and commercialization. You’ll translate market insights into actionable product plans and coordinate across cross-functional teams to take initiatives from concept to launch. The focus is on expanding access to credit for underserved SME segments while delivering business growth for issuers and Mastercard.

Responsibilities

• Develop and grow a global entry-level SME credit proposition
• Support establishment and launch of a global SME credit program to accelerate credit issuance
• Define program strategy, value proposition, requirements, operating model and commercialization
• Conduct market, customer and competitive analysis to identify needs and opportunities
• Size opportunities, build business cases and use data to guide decisions
• Translate strategy into product requirements and manage lifecycle from concept to launch
• Collaborate with regional teams to identify priority markets, build opportunities, and support issuer commercialization

Key requirements

• Experience in product management, product strategy, payments, or related financial services
• Interest or experience in small business financial inclusion and lending
• Analytical skills to size opportunities and base decisions on data
• Ability to translate user needs into actionable product requirements and drive development and commercialization
• Comfort working with both commercial and technical stakeholders in a matrix organization
• Strong project management and organizational skills
• Excellent written and verbal communication for diverse audiences
• Ability to operate across global and regional teams

• Collaborative mindset
• Strong communication skills
• Analytical and data-driven
• Market sizing and business case development
• Product lifecycle management from concept to launch
• Data analysis to inform product decisions

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