Overview
In this hands-on role you’ll own AI agents end-to-end, from mapping real-world workflows to running in production. You’ll work with data scientists, product managers, and operators to build dependable, safe agents that scale with business needs. You’ll balance rule-based and LLM-driven approaches, ensure observable performance, and implement guardrails for autonomous decision-making. The role combines architecture, delivery, and operating discipline to drive revenue through trusted AI automation. You’ll contribute directly to how agents shape lead generation and advertising workflows.
Pay / Benefits
- Summer Fridays
- 25 days holiday + 8 bank holidays (increases up to 30)
- Hybrid working – 3 days in the office
- Extra Christmas holidays
- Work from anywhere for 2 weeks
- Life Assurance and Income Protection
Responsibilities
- Design and build agents starting from actual operator workflows
- Implement shared, versioned rules and tools for agents
- Integrate agents with data warehouse, internal services, and business APIs
- Produce structured outputs with validation and clear logic
- Log decisions with context and override/approval data for evaluation
- Implement progression from recommendation to autonomous action with guardrails
- Enforce permissions and guardrails in code on the shared framework
- Test agent behaviour with defined datasets and expert validation
- Operate and monitor shipped agents with tracing, failure handling, and cost/latency tracking
Key requirements
- 3+ years of engineering with at least one shipped LLM application or agent
- Proficiency in Python and TypeScript with typed, tested code
- LLM engineering skills: tool calling, structured outputs, context management, evaluation
- Experience with SQL, HTTP APIs, containers, CI/CD, and cloud platforms
- Debugging from logs and traces
- Commercial impact orientation
- Candour and proactive communication
- Delivery ownership and accountability
- LLM agents and tool integration
- Agent behaviour evaluation on test sets
- System design for reliable AI-enabled workflows
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