Team Leader

Company: Newcastle City Council
Apply for the Team Leader
Location: Newcastle upon Tyne
Job Description:

Overview

In this permanent, full-time role at Byker Lodge Resource Centre, you will support the Registered Manager in daily operations, providing leadership and supervision to the team. You will guide shifts, promote person-centred care, and help ensure safe, effective services. You’ll manage medication processes, support care planning, and uphold CQC standards and health and safety requirements. This role offers development through people-facing leadership within Adult Social Care.

Pay / Benefits

  • Local Government Pension Scheme (LGPS)
  • Generous annual leave entitlement plus bank holidays
  • Funded learning and professional qualifications
  • Induction and ongoing training programme
  • Occupational Health and Employee Assistance Programme
  • Staff wellbeing support and initiatives

Responsibilities

  • Support the Registered Manager in daily service operations
  • Provide leadership, guidance and supervision to staff
  • Lead and support staff during shifts
  • Promote person-centred care and positive outcomes
  • Support medication management and care planning processes
  • Assist with staff supervisions, appraisals, inductions and competency assessments
  • Act as a role model for values-based practice
  • Ensure compliance with CQC standards, council policies and health and safety requirements
  • Collaborate with families, health professionals and partner agencies

Key requirements

  • Experience working within health and social care
  • Strong communication and organisational skills
  • Ability to motivate and support others
  • Commitment to delivering high-quality, person-centred care
  • Ability to prioritise workload and make decisions
  • Positive and professional leadership approach
  • communication
  • organisation
  • leadership
  • teamwork
  • medication management
  • care planning processes

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Posted: October 21st, 2026