IT Expert Senior

Overview

In this role you will lead hands-on delivery of Apigee X API capabilities within a major enterprise programme. You will configure, test and support API proxies and security controls, coordinating with platform, application, security and engineering teams. You’ll troubleshoot end-to-end API requests, enable onboarding across multiple workstreams, and contribute to repeatable deployment and runbook creation. This position offers exposure to Google Cloud Platform, CI/CD pipelines and a tight feedback loop with cross-functional teams. You will help drive production readiness and provide clear technical outcomes that scale.

Responsibilities

• Configure and test Apigee X proxies, policies, target connectivity and environments
• Implement and test API security controls, including authentication and token handling
• Troubleshoot routing, connectivity, TLS, authentication and policy issues
• Support API onboarding and deployment across multiple workstreams
• Work with CI/CD pipelines and repeatable deployment processes
• Promote APIs through development and test environments
• Investigate defects and resolve integration issues with application and platform teams
• Produce clear test evidence and document technical outcomes
• Create onboarding guidance, operational documentation and runbooks
• Support production-readiness activities and knowledge transfer
• Collaborate with customer platform, application, network and security teams

Key requirements

• Hands-on experience with Apigee X
• Knowledge of API proxies, policies, shared flows, target servers, environments
• Strong understanding of REST APIs and API authentication (OAuth 2.0, JWT, OIDC)
• Experience troubleshooting end-to-end API requests and connectivity
• Experience with Apigee policies and security controls
• Understanding of GCP, networking, DNS, TLS and service connectivity
• Experience with CI/CD processes and tools (GitHub, Harness, Jenkins or Cloud Build)
• Experience with repeatable API deployment, testing and promotion
• Ability to produce clear test evidence, documentation and runbooks
• Experience with Terraform, Python, Bash, GKE, Cloud Run, Dynatrace, Google Cloud Operations or ServiceNow is advantageous

• collaborative
• troubleshooting mindset
• clear communication
• Apigee X
• API proxies
• OAuth 2.0

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