Overview
In this role you will lead Realty Income’s international accounts payable operations, focusing on multi-currency payments, controls and compliance, and the outsourced AP delivery model. You will serve as the primary AP partner for UK and European stakeholders and drive performance reporting and continuous improvement. The position sits within the Treasury function and supports the company’s European expansion and governance needs. You will combine hands-on AP execution with leadership to deliver timely, accurate payments and strong governance.
Responsibilities
- Lead international AP service delivery across invoice processing, vendor maintenance, payment operations, query handling, close activities, and issue resolution
- Supervise and train AP staff on policies, procedures, and SOX compliance in collaboration with Internal Audit
- Manage outsourced AP providers through KPIs, workload allocation, reviews, escalation, risk management, and improvements
- Act as primary AP business partner for Finance, Treasury, Legal, Property Management, Asset Management, and other international teams
- Challenge stakeholders to follow payment processes, approvals, coding standards, and control procedures
- Establish, monitor, analyze, and report AP KPIs on timeliness, aged invoices, queries, workload, quality, and risk
- Prepare weekly AP status reports and management recommendations on performance, payments, escalations, risks, and priorities
- Own and maintain AP control framework including policy, delegated authority, SOX, audit and governance
- Oversee invoice processing and approvals in Yardi with accuracy; provide processing cover when needed
- Oversee vendor setup, callbacks, outbound transactions, manual payments, and discrepancy research
- Utilize Kyriba and bank portals to support intercompany payments, monitor fraud queues, and reprocess as needed
- Manage resource allocation and capacity planning for peak periods and growth; plan future teams
- Complete month-end and quarter-end close activities and support Treasury with process improvements
- Maintain AP policies and lead AP system enhancements and efficiency or cost-saving initiatives
- Perform other duties as assigned
Key requirements
- At least five years of Accounts Payable experience (treasury experience desirable)
- Experience managing outsourced/offshore/shared-service AP functions with SLAs, KPIs, and escalation
- Strong stakeholder management and ability to influence across levels
- Experience developing operational reporting and presenting recommendations
- Experience completing month-end and quarter-end close and resolving payment discrepancies
- Ability to balance service delivery with governance in a complex international environment
- Strong organizational skills, attention to detail, reliability, and ability to handle high volumes under deadline
- Strong written and verbal communication skills
- Intermediate math and reasoning for discounts, interest, and proportional calculations
- Proficiency in Microsoft Office 2021+ and Adobe
- A numerical degree or A-Levels in Accounting
- strong stakeholder management
- leadership and coaching
- analytical mindset
- Yardi (Expense Type, GL accuracy)
- Yardi Elevate/Voyager (AP systems)
- Kyriba (payments and bank portals)
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