Information Systems Specialist Automation and AI

Overview

In this role you will lead the design, development and governance of Power Platform solutions and AI-enabled services to streamline processes for residents and staff. You will collaborate with technical colleagues, suppliers and stakeholders to deliver secure, scalable automation while advancing digital public services. You’ll guide proof-of-concepts, pilots and continuous improvement with a focus on responsible AI, security and accessibility. This is a pivotal role in Sheffield City Council’s digital transformation journey, offering influence across technology strategy and service delivery.

Pay / Benefits

• generous holiday entitlement
• flexible working opportunities
• 37-hour work week
• open to flexible working arrangements
• salary at bottom of grade with progression
• career development opportunities

Responsibilities

• Design, develop and improve Power Platform solutions, automated workflows, digital services and AI-enabled services
• Provide expert guidance on automation technologies, systems integration, governance and service improvement
• Ensure solutions are reliable, scalable, secure, accessible and compliant with governance and information security standards
• Lead complex technical investigations, mentor colleagues and ensure compliance with security and organisational standards
• Contribute to testing, quality assurance and resolve defects across websites and applications
• Support ongoing improvements to accessibility, usability, performance and security
• Collaborate with cross-functional teams to understand user needs and deliver effective solutions
• Contribute technically across the solution lifecycle from PoC to deployment and ongoing support
• Evaluate emerging technologies, contribute to PoCs and pilot projects, identify opportunities for new digital capabilities
• Provide specialist technical advice and ongoing support for automation and AI implementations
• Participate in technical discussions, service improvements and continuous development activities
• Advise on automation technologies, governance and service improvement

Key requirements

• Specialist development skills in Power Apps, Power Automate, Dataverse and Copilot Studio
• Strong knowledge of business process analysis and low-code/AI-enabled automation
• Experience integrating systems using APIs, connectors, Microsoft 365 services, SharePoint and external apps
• Knowledge of Dataverse, SQL and data modelling for secure, reliable solutions and reporting
• Ability to design and configure Copilot Agents, including prompts, actions and flows
• Understanding of information governance, GDPR, security, DLP and RBAC within Power Platform and AI
• Experience with ALM, environment management and deployment practices
• Experience monitoring, troubleshooting and supporting apps, flows and integrations
• Ability to provide technical leadership, mentoring and project delivery support
• Awareness of emerging technologies, responsible AI, governance frameworks and continuous improvement

• Collaborative mindset
• Mentoring and coaching
• Problem-solving
• Power Apps
• Power Automate
• Dataverse

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