Information Systems Team Manager

Overview

Senior technical leader combining hands-on expertise with team and program leadership to secure and modernize the Council’s enterprise applications. You will manage governance, delivery, and supplier relationships while driving digital transformation. The role balances operational resilience with strategic planning and innovative solution design. You will lead a small team, coordinate major incidents, and ensure services remain secure, compliant and value-driven. This is a chance to shape resilient, scalable digital services for the Council and its communities.

Pay / Benefits

• generous holiday entitlement
• flexible working opportunities
• reduced hour contracts
• job share
• open to part-time arrangements
• supportive environment for safeguarding

Responsibilities

• Lead and develop the Applications Team, allocating resources and acting on behalf of the Applications Manager
• Set priorities, manage performance, and maintain leadership continuity
• Provide senior technical support and coordinate major incidents across a large application estate
• Restore critical services quickly, manage risks, and communicate clearly with stakeholders
• Design and deliver new systems, upgrades, integrations, automation and cloud-based solutions
• Ensure solutions are secure, supportable, scalable and transitioned into operation
• Govern technical change via CAB, Technical Design Authority, digital triage and service reviews
• Ensure changes are evidence-based, appropriately approved and minimally disruptive
• Manage application lifecycles, security, resilience, continuity, suppliers, contracts and technical standards
• Maintain service resilience and value for money across lifecycle; contribute to roadmaps and continual improvement
• Support emerging technology and digital transformation initiatives (AI, Microsoft Copilot) and align with business priorities

Key requirements

• Advanced knowledge of enterprise applications, databases, integrations, scripting, cloud services and information security
• Ability to analyse complex problems, assess risks and make sound decisions with incomplete information or time pressure
• Hands-on troubleshooting and service improvement capabilities
• Leadership presence with staff development and strong relationship-building with customers, suppliers and stakeholders
• Effective communication of technical issues to both technical and non-technical audiences
• Experience of ITIL service management, technical governance, project delivery and supplier management
• Commitment to continuous improvement, innovation and leveraging technology to support Council services

• leadership
• stakeholder management
• clear communication
• enterprise applications
• databases
• integrations

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