Job Description Customer Service Engineer n Salary: £37,000 Basic + Bonus + Commission n Location: Field-Based n Reporting To: Service Operations Manager n The Role n nWe are recruiting on behalf of a leading engineering business for a Customer Service Engineer to support customers across a designated territory. This is a hands-on role focused on equipment servicing, maintenance, fault finding, repairs, and customer support.n Key Responsibilities n n Carry out planned maintenance and reactive service visits n Diagnose and repair mechanical, electrical, and electronic faults n Manage your territory effectively and meet service targets n Deliver a high level of customer service at all times n Provide operator training and technical support n Identify opportunities for additional products and services n Complete service reports and maintain accurate records n Support colleagues and assist with coverage outside your normal area when required n What We’re Looking For n n Strong electrical and mechanical fault-finding skills n Good understanding of electronic systems n Organised and able to prioritise workload effectively n Commercial awareness and customer-focused approach n Strong communication and interpersonal skills n Comfortable working independently in the field n IT literate with experience using service reporting systems n Personal Attributes n n Positive and professional attitude n Self-motivated and reliable n Flexible and adaptable n Calm under pressure n Strong team player n Driven to achieve results n Package n n £37,000 Basic Salary n Bonus Scheme n Commission Opportunities n Training & Development n Career Progression n Company Vehicle (where applicable) n If you’re a motivated field engineer who enjoys solving technical problems and building strong customer relationships, we’d like to hear from you. n n JBRP1_UKTJ
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