Job Description Clinic Operations & Business Development Manager n Bristol Hybrid & Flexible Working £36,000 – £43,000 DOE Uncapped Commission & Performance Bonuses Flexible Working Arrangements Employed or Self-Employed Options n Are you a confident, commercially minded individual who thrives on building relationships, generating new business and making things happen? Do you have a passion for health, fitness, sport or wellness and want a role where you can genuinely make your mark? n We are recruiting for an exciting and unique opportunity with a thriving private health and wellness clinic in Bristol. With an excellent reputation for delivering exceptional care and supporting a diverse range of clients, including those within the sporting world, the business is entering an exciting period of growth. n This is far more than a traditional Clinic Manager or Business Development Manager position. Combining sales, business development, customer experience and clinic operations, you will have the freedom to take ownership, introduce new ideas and play a pivotal role in shaping the future of the business. n Whether you come from a sales, fitness, wellness, healthcare or service-led background, if you are commercially driven, exceptionally organised and enjoy working with people, this could be the opportunity you have been looking for. The Role: n n n Take ownership of the day-to-day operations of a busy private wellness clinic, ensuring a professional, efficient and welcoming environment. n n Proactively generate new business through networking, prospecting, referrals, local partnerships and relationship building. n n Build and develop relationships with gyms, personal trainers, sports clubs, fitness professionals, local businesses and the wider wellness community. n n Identify new commercial opportunities and introduce initiatives to increase bookings, revenue and brand awareness. n n Manage incoming enquiries, identify buying signals and confidently convert potential clients into bookings and treatment packages. n n Oversee appointment scheduling, practitioner diaries, customer communications and general clinic administration. n n Deliver an exceptional customer experience, building strong relationships that encourage repeat business and referrals. n n Organise promotional activities, screening events and networking opportunities to attract new clients. n n Support and coordinate practitioners, ensuring the clinic operates efficiently and maintains exceptional service standards. n n Work closely with the business owner to establish sales targets, monitor performance and implement growth strategies. n n Contribute ideas to improve processes, develop services and support the future expansion of the clinic. n n Take ownership of your results, with the opportunity to influence business performance and directly benefit from its success. n The Candidate: n n n Proven experience in sales, business development, account management or a commercially focused position. n n A natural relationship builder who enjoys meeting new people, networking and creating business opportunities. n n Ideally, experience or a genuine interest in health, fitness, sports, rehabilitation, wellness or private healthcare. n n Commercially astute, with the confidence to recognise opportunities, convert enquiries and achieve sales targets. n n Exceptionally organised, with the ability to balance operational responsibilities alongside new business development. n n Confident, personable and professional, with excellent communication and customer service skills. n n Proactive, self-motivated and comfortable working independently without constant supervision. n n A hands-on approach, happy to manage everything from customer bookings and administration through to business growth. n n Comfortable managing people, coordinating teams and taking responsibility for high standards. n n Based in or around Bristol, with the ability to develop a strong local network. n n Previous experience managing a clinic is advantageous but not essential. We are particularly interested in ambitious individuals with strong commercial instincts, excellent organisational skills and the enthusiasm to take a growing business to the next level. In Return: n n n £36,000 – £43,000 annual equivalent, depending on experience and agreed working arrangements. n n Uncapped commission potential and performance-related bonuses, with the opportunity to substantially increase earnings. n n Flexible working arrangements, including a combination of clinic-based, remote and external business development activities. n n The option to explore an employed or self-employed arrangement. n n Genuine autonomy to manage your responsibilities, introduce ideas and make the role your own. n n The opportunity to work closely with an ambitious business owner and influence the direction of a
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