SAP Delivery Manager

Job Description

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SAP Service Delivery Manager

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An exciting opportunity within a leading UK North Sea Oil & Gas Operator based in Aberdeen on a contract basis with Hybrid working arrangement. Agency Worker / PAYE

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RESPONSIBILITIES

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• With a diverse portfolio of producing assets across the UK North Sea and a strong focus on operational excellence, the organisation continues to invest in technology, digital transformation and innovative solutions to support safe, reliable and efficient operations.

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• This is an exciting and highly visible leadership opportunity for an experienced SAP professional to play a pivotal role in shaping the organisation's SAP service delivery framework and supporting its wider ERP transformation journey.

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• Working closely with technical teams, business stakeholders and external delivery partners, you will take ownership of the transition of SAP solutions from project implementation into stable, high-performing business operations.

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• Lead the successful transition of SAP solutions into business-as-usual (BAU) operations, ensuring seamless handover, operational readiness and long-term service stability.

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REQUIREMENTS

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• Proven experience in SAP Service Delivery Management, SAP Service Transition or ERP Support Leadership.

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• Previous experience within the oil and gas or energy.

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• Strong understanding of IT Service Management (ITSM), operational governance, service delivery frameworks and support operating models.

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• Experience managing third-party SAP support providers, service level agreements (SLAs) and supplier performance.

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• Demonstrable experience transitioning complex ERP solutions from implementation through hypercare into BAU support.

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• Excellent stakeholder engagement, communication and influencing skills, with the ability to work effectively across technical, operational and business functions.

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• Experience supporting business-critical applications within complex, fast-paced or operationally intensive environments.

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Full job description available upon request.

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