Company: Solutions Through Knowledge Contracts Limited

Apply for the Desktop Support Engineer

Location: London

Job Description:

Role: Desktop Support Engineer/2nd Line Support
Rate: £170 per day – Limited CompanyLocation: Central London- Fully onsiteDuration: 1 month initially
Start date: ASAP
Standard hours: Mon-Fri, 9am-5pm

Role
We are assisting a client who seek a Desktop Support Engineer/2nd Line Support Analyst for their London site. This role will best suit a good communicator, who is technically competent, possesses a strong work ethic and enjoys providing excellent customer service.

Key Responsibilities

Provide onsite 1st & 2nd line desktop support to end users
Troubleshoot and resolve hardware and software issues
Support Microsoft Office Suite and standard business applications
Assist users transitioning to Windows 11
Deliver excellent customer service and timely issue resolution
Escalate complex issues where necessary

Required Skills & Experience

Proven experience in desktop support/2nd line IT support roles
Strong knowledge of Microsoft Office Suite
Experience supporting mobile devices and printers
Solid troubleshooting and problem-solving skills
Strong communication and interpersonal abilities

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Posted: October 19th, 2026