Company: Nigel Wright Group
Location: North East
Job Description:
Nigel Wright Group has an ambitious, growing client seeking a Head of IT Service & Support to shape and lead its IT support function during a period of growth. You will own a multi-site operation, drive modern service delivery, governance and user experience, and partner with senior leadership to scale the function.
You will lead a distributed team, implement ITIL practices, improve incidents and changes, promote automation and self-service, and build strong stakeholder relationships while
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Posted: October 19th, 2026