About Us
Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.
Legal Secretary Re-train Opportunity
Personal Injury
About Us
Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.
The Role
We are currently looking for strong administrators ideally with a minimum of two years administration experience. Background in legal and medical advantageous
Responsibilities
- Working collaboratively within a pool of Legal Secretaries to support multiple Lawyers
- You will be working in one stream of work either Road Traffic Accidents, Employers’ Liability or Occupiers & Public Liability.
- Preparing correspondence and legal documentation, including pleadings and court bundles
- Photocopying and scanning documents, with support from the Administration team where required
- Handling inbound and outbound telephone calls in a professional and courteous manner
- Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders
- Providing support to fellow Legal Secretaries and the wider administration team as required
- Assisting with updates to the Proclaim case management system where appropriate
Person Specification
- Demonstrable two years previous administration experience, background in legal and medical advantageous.
- Strong comprehension of English spelling, punctuation, and grammar.
- IT literate
- Exceptional customer service skills, including professional and friendly telephone manner.
- Acute attention to detail
- Ability to prioritise daily workload and experience of working in a fast-paced environment.
- Prior exposure to Proclaim case management system is desirable.
- Excellent word processing and audio typing skills
- Audio typing speed of 65+ words per minute
- Use of digital dictation, ideally Diktamen would be beneficial.
Salary & Hours
- A basic salary of up to £28,000
- Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
- Hybrid Working
- 3/2 hybrid working pattern after probation.
- 23 Days Holiday
- Rising to 26 days, plus bank/public holidays.
- Extra Holidays
- 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health
- Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being
- 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance
- Active social committee with generous departmental and firm-wide social budget.
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
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