Telephony & Mobile Device Systems Specialist

Sheffield City Council is evolving its digital services and is seeking an Information Systems Specialist Telephony to provide expert support for the Storm Contact Centre telephony, corporate mobile devices and associated digital services. The role focuses on advanced development, integrations and secure, accessible solutions that improve frontline service delivery and customer journeys.

You will translate business needs into technical plans, lead end-to-end delivery, and ensure governance,

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